Complaints

Housing society complaint management

A resident raises the complaint from the flat. The committee or the property manager works it. The close stays on the record, so the next secretary is not reading an old chat.

CHS Desk complaint management
CHS Desk complaint management

From the flat to the office

Leakage, the lift, parking, housekeeping — the resident files it on the app or the portal. The committee sees the open list on the desk. A property manager or staff login can be given the operational work without access to the bank, the member register, or the treasury. When the job is done, the complaint is closed with the trail still attached.

CHS Desk society complaint app
Raising a complaint on the phone
CHS Desk resident complaint list
The resident’s own complaints

Notices for a shutdown or a meeting are a separate module: notices. The society subscription is on pricing.

Run this on CHS Desk

One annual price for the society. Residents are not billed separately. Selected early societies can ask about the Founding Society Offer.